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CLARA BOLSA
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We ship worldwide. Estimated delivery times vary depending on your destination country and are clearly shown at checkout before you complete your order.
We guarantee that your order will arrive within the maximum timeframes shown at checkout. As a small team, times may vary slightly — we appreciate your patience and do our best to get your order to you as fast as possible.
If you need specific information about timeframes for your country before purchasing, write to us at hola@clarabolsa.com.
Once your order has shipped, you'll receive a confirmation email with tracking information.
Shipping timeframes are clearly shown at checkout before you place your order, based on your destination country.
It is the customer's sole responsibility to review these timeframes and plan their purchase far enough in advance if the product is needed for a specific date:
We do not issue refunds, cancellations, or express shipping for reasons related to customer planning or urgency. Once an order has been processed, we cannot speed up delivery beyond the published timeframes.
If you need your product before a certain date, please calculate the timeframes before purchasing, and if in doubt, contact us at hola@clarabolsa.com before placing your order.
Occasional delays can occur due to carrier conditions, customs, weather, or high order volume. If your order hasn't arrived within the maximum timeframe shown at checkout, contact us at hola@clarabolsa.com and we'll resolve it.
Please carefully check your shipping address, full name, and all delivery details before placing your order. We are a small team and cannot modify orders once they have been processed.
If an order is not delivered, is lost, or is returned due to an incorrect address, a typo, or incomplete information provided by the customer, Clara Bolsa is not liable. In these cases, we will not issue a refund or reship the order at our expense. It is the customer's sole responsibility to ensure that all information entered at checkout is correct and complete.
Have a question about shipping? Write to us at hola@clarabolsa.com — we usually reply within 24-48 hours.