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We ship worldwide. Estimated delivery times vary depending on your destination country and are clearly shown at checkout, before you confirm your order.
We guarantee that your order will arrive within the maximum delivery times shown at checkout. As a small team, delivery times may vary slightly. Thank you for your patience; we do everything we can to get your order to you as quickly as possible.
If you need specific information about delivery times to your country before buying, email us at hola@clarabolsa.com.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping times are clearly shown at checkout before you place your order, depending on your destination country.
It is solely the customer's responsibility to check these delivery times and to plan their purchase far enough in advance if they need the product by a specific date:
We do not issue refunds, cancellations or express shipping for reasons related to the customer's planning or urgency. Once the order has been processed, we cannot speed up delivery beyond the published delivery times.
If you need your product by a certain date, please work out the delivery times before buying and, if in doubt, contact us at hola@clarabolsa.com before placing your order.
Occasional delays may occur due to carrier conditions, customs, weather or a high volume of orders. If your order has not arrived within the maximum delivery time shown at checkout, contact us at hola@clarabolsa.com and we will resolve the situation.
Please carefully check your shipping address, your full name and all delivery details before placing your order. We are a small team and cannot change orders once they have been processed.
If an order is not delivered, is lost or is returned because of an incorrect address, a typing error or incomplete information provided by the customer, Clara Bolsa accepts no liability. In these cases, we will not issue a refund and will not reship the order at our expense. It is solely the customer's responsibility to make sure that all information entered at checkout is correct and complete.
A question about delivery? Email us at hola@clarabolsa.com. We usually reply within 24-48 hours.