Privacy policy

Clara Bolsa (a website published by ISSO GOUNY LLC) operates this store and website, including all information, content, features, tools, products and services made available to people who visit the site or make purchases on it.

This Privacy Policy describes how we collect, use and share your personal information when you visit, use or make a purchase on www.clarabolsa.com (the “Site”).

Personal information we collect
When you visit the Site, we automatically collect certain information about your device: browser, IP address, time zone and some of the cookies installed on your device. As you browse, we also collect the pages and products you view, the websites or search terms that referred you to us, and how you interact with the Site. We refer to this as “Device Information”.

Technologies used:
- Cookies: small files placed on your device, often including an anonymous unique identifier.
- Log files: record actions taken on the Site (IP address, browser type, internet service provider, entry/exit pages, date and time stamps).
- Web beacons, tags and pixels: electronic files that record how you browse.

When you place or attempt to place an order, we collect your name, billing address, shipping address, payment information (your card number is encrypted and processed by our payment provider, and we do not store it), email address and phone number. We refer to this as “Order Information”.

How we use your information
- To process your orders (payment, shipping, invoices and confirmations).
- To communicate with you and provide customer service.
- To detect potential risk or fraud.
- To send you information or advertising related to our products, in line with your preferences.
- To improve and optimise our Site (audience measurement, effectiveness of our campaigns).

Sharing your information
We share your data with the service providers we need: Shopify (e-commerce and payment platform), Google Analytics (audience measurement), carriers and marketing tools. We do not sell your data. We may also share it to comply with the law or to respond to a lawful request.

Targeted advertising
We may use your data to show you ads that may interest you. You can opt out via:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Digital Advertising Alliance portal: optout.aboutads.info

Your rights (GDPR)
If you reside in the European Union, you have the right to access, correct, update or delete your data. To exercise this right: hola@clarabolsa.com. You may also lodge a complaint with the CNIL (cnil.fr). Your data may be transferred outside Europe, in particular to the United States.

Retention
We keep your Order Information for as long as necessary (accounting and legal obligations), unless you ask us to delete it.

Minors
The Site is not intended for people under the age of 15.

Changes
We may update this policy from time to time to reflect changes in our practices or for legal reasons.

Contact
For any questions or complaints: hola@clarabolsa.com, or by post:
ISSO GOUNY LLC (Clara Bolsa)
30 N Gould St, Ste R
Sheridan, WY 82801, United States